TERMS AND CONDITIONS OF WEBSITE USAGE 

1. AGREEMENT TO TERMS 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our Privacy Policy, govern the relationship between Mentools and you in relation to this website. If you disagree with any part of these terms and conditions, you must not use our website. 

By accessing or using the website and services, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using the site. 

The term ‘Mentools’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 64 Fink Hill, Dale House, Horsforth, Leeds, UK LS18 4DH. Our company registration number is 15308203 and place of registration is England. The term ‘you’ refers to the user or viewer of our website. 

For any inquiries or concerns, please contact us at support@mentools.co. 

By accessing or using the website and its services, you agree to be bound by these Terms and Conditions. You must actively agree to these terms during account creation or by continuing to use our services. 

2. USE OF SERVICES 

(a) The services offered by Mentools are intended for individuals who are 18 years or older. By using this website, you confirm that you are at least 18 years of age. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian. 

(b) Mentools reserves the right to request proof of age and terminate accounts if age verification fails. 

3. USER ACCOUNTS 

(a) To access certain features of the website, you must create a user account. You agree to provide accurate, current, and complete information during registration and update it as necessary. 

(b) You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. 

(c) Mentools is not liable for any unauthorized access resulting from your failure to secure your credentials. 

(d) We reserve the right to suspend or terminate accounts that violate our terms, engage in fraudulent activities, or remain inactive for an extended period. 

(e) Users may appeal account suspensions by contacting support@mentools.co within 14 days of receiving a termination notice. 

4. LIMITATION OF LIABILITY 

(a) The information, services, and products provided by Mentools are for informational purposes only. Results may vary, and we do not guarantee specific outcomes. 

(b) Mentools provides general health and wellness information, but this does not constitute medical advice. Always consult a healthcare professional before engaging in any physical or mental activity promoted on our site, including but not limited to any recommended techniques, meditations, or challenge activities. 

(c) Users who are pregnant, have underlying health conditions, or are unsure about participating should seek professional advice before use. 

(d) We do not warrant that the website will operate error-free or that the site and its servers are free of harmful components. Use the site at your own risk. 

(e) To the fullest extent permitted by law, Mentools shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of the website or participation in Services, even if advised of the possibility of such damages. This is the case whether based on warranty, contract, tort (including negligence), or any other legal theory.  

(f) Mentools’ total liability to you for all claims arising out of or related to the services shall not exceed the amount paid by you, if any, for access to the Services.

(g) This includes, but is not limited to, injury, health complications, data loss, and service interruptions. 

5. USE OF THE WEBSITE 

The use of this website is subject to the following terms of use: 

(a) The content of the pages of this website is for general information and use only. It is subject to change without notice. 

(b) Any reliance you place on such information is strictly at your own risk. 

(c) Mentools provides information and info-related products (including but not limited to meditations, challenges, courses and stress-related exercises) for informational purposes only. We are not medical professionals, and the content on this website should not be considered medical advice. Always consult your doctor before participating in any physical or mental activities offered by Mentools. 

(d) This website uses cookies to monitor browsing preferences. If you allow cookies, the following personal information may be stored by us: IP addresses, browsing behavior, and site preferences. 

(e) or more details, please refer to our Privacy Policy and Cookie Policy. 

(f) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. 

(g) Your use of any information or materials on this website is entirely at your own risk. It shall be your responsibility to ensure that any products, services, or information meet your specific requirements. 

(h) If you are pregnant, have any medical conditions, or are unsure about the suitability of our services, please seek professional medical advice before participating in activities offered by Mentools. 

(i) You agree not to engage in any prohibited activities, including: 

• Harassment, abusive language, or offensive behavior. 

• Uploading or transmitting viruses, malware, or malicious code. 

• Unauthorized access to website data or systems. 

• Spamming, unsolicited advertisements, or promotions. 

• Discrimination based on race, gender, age, sexuality, disability, or any protected characteristic. Mentools maintains a zero-tolerance policy for discrimination of any kind. 

8. CHALLENGES

(a) We offer a variety of Challenges (“Challenges”) as part of our services.

(b) If you are not fully satisfied with any challenge you purchase, we provide a 30-day money-back guarantee from the date of purchase.

(c) To request a refund, simply email our support team, and we will aim to process your refund on the same day with no questions asked.

7. JURISDICTION 

(a) These terms and conditions are governed by the laws of England, Northern Ireland, Scotland, and Wales. 

(b) For international users, disputes will be resolved in accordance with the jurisdiction of our registered office, unless otherwise agreed. 

(c) In the event of a dispute, we encourage resolution through arbitration or mediation before pursuing legal action. 

8. CHANGES TO TERMS 

(a) We reserve the right to update or change these terms and conditions at any time without prior notice. 

(b) Changes will be communicated via updates to this page. Continued use of the website signifies acceptance of any modifications. 

(c) By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions. 

9. CONTACT US 

If you have any questions or concerns about these Terms, please contact us at support@mentools.co.